TICKETS & PACKAGES

VIP PACKAGE

• What's the VIP Package, and what’s included?
• What are the VIP Package perks?
• Which events are included with the VIP free admission perk?
• If I have a VIP Package, does my child need one too?
• What should I do if the VIP Packages are sold out?

ULTIMATE FAN PACKAGE

• What's the Ultimate Fan Package, and what’s included?
• What are the Ultimate Fan Package perks?
• Which events are included with the Ultimate Fan free admission perk?
• Can I upgrade an Ultimate Fan Package to a VIP Package?
• If I have an Ultimate Fan Package, does my child need one too?
• What should I do if the Ultimate Fan Packages are sold out?

3-DAY PASS

• What's the 3-Day Pass, and what’s included?
• Can I upgrade a 3-Day Pass to an Ultimate Fan Package or VIP Package?

FAMILY DAY PASS

• What's the Family Day Pass, and what’s included?
• What's the Child Pass in the Family Pass?
• I want to buy a Family Pass. Does it include my 13–17-year-old?
• Can I upgrade my Family Day Pass to a different ticket type?

SINGLE DAY PASS

• What's the Adult Single Day Pass, and what’s included?
• What's the Youth Single Day Pass, and what’s included?

CHILD PASS

• What ticket does my child need?
• Do I need a Child Pass for each day my child attends?

MERCH

• How do I purchase merchandise online?
• Can I buy merchandise at the event?
• What are the event merch exclusives, and how can I buy them?
• Can I purchase merch if I don't have an event ticket?

GROUP RATES & DISCOUNTS

• Do you have group rates?
• Do you offer a military discount?
• Do you offer a discount for kids?

PAYMENT OPTIONS

• What are the payment options?
• Why is my credit card being declined or showing an error?
• Can I use a prepaid card to purchase?